Effective Date: 11/22/2024

Fudge Shoppe of the Smokies ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, purchase our products, or contact us.

Information We Collect

We may collect the following types of personal information:

1. Personal Identifiable Information (PII):

   • Name
   • Email address
   • Phone number
   • Shipping and billing addresses

2. Payment Information:

   • Payment card details (processed securely via a third-party payment processor and not stored on our servers).

3. Non-Personal Data:

   • Browser type, IP address, and other technical data collected automatically through cookies or analytics tools.

How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your orders, inquiries, or customer service needs.
• To improve our website, products, and customer experience.
• To send promotional emails if you opt-in to our mailing list (you can unsubscribe anytime).

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

• With trusted service providers (e.g., payment processors, shipping carriers) who assist in operating our business.
• As required by law, such as to comply with legal obligations, prevent fraud, or protect our rights.

Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze web traffic and customize content. You can disable cookies in your browser settings, but some features of the website may not function properly.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving promotional communications.
• Request information about how your data is used.

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a new effective date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at: