Shipping Policy

Thank you for choosing Fudge Shoppe of the Smokies! We are committed to ensuring your order is prepared and shipped with the utmost care. Please review our shipping policy to understand the terms and conditions associated with the delivery of your order.

1. Responsibility Once Shipped

Once your order has been carefully packed and picked up by the carrier, The Fudge Shoppe is no longer responsible for the package. We cannot control delivery delays, mishandling, or other issues that may occur while the package is in transit. If you encounter any issues with delivery, we recommend contacting the carrier directly using the tracking information provided in your order confirmation email.

2. Address Accuracy and Liability

It is your responsibility to ensure that the shipping and billing addresses provided during checkout are accurate. The Fudge Shoppe is not liable for:

• Packages delivered to an incorrect address.
• Packages that are lost or stolen after being marked as delivered by the carrier.

We strongly encourage customers to double-check their shipping information before finalizing their order.

3. Additional Information

• All orders will receive a tracking number once shipped.
• Delivery timelines are estimated and may vary depending on the carrier and shipping destination.
• If an issue arises during transit, please reach out to the carrier directly for assistance.